All-in-one software to run PG accommodations, cloud kitchens, and coworking spaces — manage rooms, residents, rent, meals, and bookings from a single dashboard.
PodPot is an all-in-one management platform for property operators running paying-guest (PG) accommodations, cloud kitchens, and coworking spaces. Built for the owner who juggles occupancy, rent collection, meal orders, and seat bookings across one or many properties, PodPot replaces scattered spreadsheets, WhatsApp groups, and cash registers with a single connected system. For property owners (Admins), PodPot opens to a live dashboard showing occupancy, today's collections, pending dues, and recent activity at a glance. Owners can list and manage multiple properties — adding rooms, photos, amenities, and rent — then handle the full resident lifecycle: approve joining requests, assign beds, collect rent via UPI or card, issue PDF receipts, and track every payment, expense, and payout. Day-to-day operations are covered too, with maintenance tickets, housekeeping schedules, announcements, dispute resolution, room-swap requests, and leave notices all managed in one place. For residents and buyers, PodPot is where they discover and book. Residents can browse PGs across the city with search, filters, and maps, book online, pay rent in two taps, raise maintenance tickets with photos, chat with their admin, and track upcoming bills. The same Discover experience lets anyone order meals from nearby cloud kitchens — browsing menus, paying, and tracking delivery in real time — or find and book a coworking spot by the hour, day, or month. Three modules, one platform. The PG module handles accommodation end-to-end. The Kitchen module turns any operator into a cloud-kitchen business with menu management, live orders, and delivery tracking. The Coworking module lists desks, cabins, and meeting rooms with flexible hourly, daily, and monthly pricing. Owners enable only the modules they need. Running across every module are the essentials operators rely on: real-time notifications, in-app chat between admins and residents, KYC document handling, a rewards wallet, and direct support. PodPot is built to let operators run their business their way — Apna Kaam, Apne Terms.
last updated : April 2026
This Privacy Policy describes how PodPot ("we", "us") collects, uses, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA).
1.1. Account Data: Name, email, phone number, password (stored as encrypted hash).
1.2. Profile Data: Date of birth, gender, occupation, company/college, dietary preferences, blood group, emergency contacts, permanent address.
1.3. Identity Documents: Aadhaar, PAN, or other KYC documents (uploaded voluntarily or via DigiLocker).
1.4. Booking Data: Property, room, bed assignments, check-in/check-out dates, rental amounts.
1.5. Payment Data: Transaction IDs, invoice records, payment status. Card numbers are NOT stored – Razorpay handles all card data.
1.6. Communication Data: Chat messages between residents and property managers.
1.7. Maintenance Data: Service requests, photos, status updates.
1.8. Device Data: Device type, OS version, FCM push notification tokens.
1.9. Usage Data: Login timestamps, IP addresses (for security and audit purposes).
2.1. To provide and maintain the Service (booking management, payment processing, communication).
2.2. To verify your identity (KYC compliance).
2.3. To send transactional notifications (booking confirmations, payment receipts, maintenance updates).
2.4. To improve the Service (analytics, bug reports, performance monitoring).
2.5. To comply with legal obligations.
2.6. With your separate consent: to send marketing communications.
We share your data with:
3.1. Razorpay – for payment processing (PCI DSS Level 1 certified).
3.2. MSG91 – for sending SMS and email notifications.
3.3. Amazon Web Services (AWS) – for cloud hosting and storage (data stored in India, ap-south-1 region). 3.4. Firebase (Google) – for push notifications only.
3.5. Google Maps – for location-based features (property discovery, directions).
3.6. DigiLocker (Government of India) – for optional document verification.
3.7. Sentry – for error monitoring and crash reporting (anonymized).
We do NOT sell your personal data to third parties.
4.1. Active account data: Retained while your account is active.
4.2. After account deletion: Data retained for 90 days, then permanently deleted.
4.3. Financial records: Retained for 8 years as required by Indian tax law.
4.4. Audit logs: Retained for 3 years for security and compliance.
4.5. Consent records: Retained indefinitely as required by DPDPA.
5.1. Right to Access: You can view all your personal data in the app.
5.2. Right to Correction: You can update your profile information at any time.
5.3. Right to Erasure: You can request deletion of your account and personal data.
5.4. Right to Data Portability: You can export your data in machine-readable format.
5.5. Right to Withdraw Consent: You can withdraw consent at any time from Privacy & Security settings.
5.6. Right to Grievance Redressal: Contact our Grievance Officer for complaints.
6.1. Passwords are hashed using bcrypt (industry standard).
6.2. Sensitive data encrypted at rest using AES-256-GCM.
6.3. All data transmitted over HTTPS (TLS 1.2+).
6.4. Multi-tenant isolation ensures your data is never visible to other organizations.
6.5. Rate limiting and account locking protect against brute-force attacks.
6.6. Regular security audits and vulnerability assessments.
The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.
The web version may use essential cookies for session management. No tracking or advertising cookies are used.
Name: PodPot Grievance Officer
Email: grievance@podpot.in
Response time: Within 72 hours of receiving a complaint.
We will notify you of material changes via email or in-app notification. Continued use after notification constitutes acceptance.
For privacy inquiries: privacy@podpot.in
For general support: support@podpot.in
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